Communication Basics: How Nurse Leaders Can Build a Two-Way Street

A top-down or autocratic management style is becoming increasingly outdated for dealing with today’s healthcare workforce in non-emergent situations. Other leadership styles, such as transformational leadership, often work better to help staff feel valued, supported, and satisfied in their job—and to give them the sense of ownership in creating positive …

Communication: The Key to Improved Dialysis Outcomes

Communication is key to providing residents quality care. This is especially true for dialysis patients who are particularly vulnerable: lack of communication can lead to missed dialysis appointments, medication errors, adverse events, and rehospitalization. This article will provide the director of nursing services (DNS) tips to improve communication with both …

In-House Hospital Readmissions: How to Prevent Upward Trends

The average cost of a hospital readmission is 12.4 percent higher than the average cost of the original hospital admission ($16,300 vs. $14,500), according to a 2023 analysis by the Agency for Healthcare Research and Quality (AHRQ). At the same time, hospital readmissions from skilled nursing facilities (SNFs) remain relatively …

Mentoring, Coaching, and Counseling, Oh My! How They All Fit Into The Disciplinary Process

As the leader of the nursing department, the director of nursing services (DNS) plays an integral role in the disciplinary process. Managing employee performance can be challenging, but it is necessary. Failure to address employees’ negative behaviors and actions can destroy morale among the staff. Knowing when and how to …

Nonpharmacological Pain Management: How Nursing and Therapy Can Collaborate

Historically, pain is underassessed and undertreated in the geriatric population, says Liz Barlow, RN, CRRN, RAC-CT, DNS-CT, QCP, vice president of marketing at Synchrony Health Services in Louisville, KY. “Up to 75 percent of community-dwelling people over the age of 65 in the United States report experiencing chronic pain.” The …

Common Barriers and Risks Associated with Care Planning and How the DNS Can Support the Nursing Team

In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, curriculum development specialist for AAPACN, discuss common barriers in the care planning process, the risks of delaying care plan updates, and how the director of nursing …

SNF QRP and SNF VBP Claims-Based Measure Manual and Accompanying Files – Available

This document presents technical specifications for the production of Medicare fee-for-service (FFS) claims-based measures (CBMs) for the Skilled Nursing Facility (SNF) Quality Reporting Program (QRP) and Value-Based Purchasing (VBP) program maintained by the Centers for Medicare & Medicaid Services (CMS). The measures are intended to promote informed decisions among Medicare …

How the DNS Can Lead the Team Before, During, and After an Emergency

Emergencies can occur at any moment. Fires, hurricanes, snowstorms, ice storms, water main breaks, power outages, and outbreaks are just a few of the emergencies nursing homes must prepare for throughout the year. However, in September 2023, the Department of Health and Human Services’ (HHS) Office of Inspector General (OIG) …

QAPI: How to Maximize Performance Improvement as well as Quality Assurance

The continuing expansion of the Skilled Nursing Facility Value-Based Purchasing program (SNF VBP) quality measure (QM) set is part of a multi-pronged approach by the Centers for Medicare & Medicaid Services (CMS) to encourage improvements in the quality of care for nursing home residents. The SNF VBP focuses on financial …