The Executive Playbook
Member: Free | Non-member: Free
Date: May 14, 2025 | June 11, 2025 | July 16, 2025 | Aug. 13, 2025
Time: 2 pm ET, 1 pm CT, Noon MT, 11 am PT
Duration: Four webinars, 75-minutes each
Navigating Risk and Finance
Understanding the complexities of finance and risk in post-acute care requires strategic insight, proactive planning, and the right tools. The Executive Playbook: Navigating Risk and Finance is a four-part webinar series designed exclusively for executives in post-acute care, offering expert guidance on mitigating risks and uncovering opportunities in an increasingly complex environment.
Join top industry leaders as they explore critical trends and risks in:
- Insurance – Coverage strategies to protect your organization
- Legal – Compliance and liability pitfalls to avoid
- Finance – Maximizing financial stability and growth
- Technology – Cybersecurity, AI, and emerging innovations
This high-impact series provides actionable strategies to help you lead with confidence, safeguard your organization, and drive success.
Upcoming Webinar Schedule
Each webinar includes a live event date but will also be available on-demand for one year. Registration includes access to all four live events, as well as the on-demand bundle.
Optimizing Transitions of Care: Leveraging Technology to Drive Success in Post-Acute Operations
Date: May 14, 2025
Time: 2 pm ET, 1 pm CT, Noon MT, 11 am PT
Duration: 75 minutes
Speakers: Amy Chidester, MS, LNHA, Gerontologist, and Haarith Ndiaye, MD, MPH, Sentra
Technology is rapidly becoming a cornerstone of operations in senior services, offering solutions to streamline workflows and reduce administrative burdens. In an industry grappling with challenges like staffing shortages, reimbursement complexities, ever-changing regulations, leadership turnover, and creative care contracts, adopting the right tools at the right time has never been more critical.
With transitions of care being among the most error-prone moments in healthcare, the stakes are particularly high for providers managing numerous daily referrals. Errors during these transitions result in inappropriate admissions, financial losses, strained teams, and even adverse patient outcomes. Not only do 60% of all medical errors occur at the time of transfer, but one in four Medicare recipients are readmitted back to the hospital, which strains the entire system.
In addition, the new Patient-Driven Payment Model (PDPM) requirements for reimbursement through Medicare and the upcoming changes to some Medicaid programs are incorporating a payment structure that requires providers to gather as much information as possible prior to admission to make transitions of care levels seamless.
In this new landscape for post-acute care, there are critical new milestones that can make or break an organization. During this 75-minute webinar, Amy Chidester, MS, LNHA, a certified gerontologist and owner of RA Chidester Consulting, LLC., and Haarith Ndiaye, MD, MPH, co-founder and CEO at Sentra, will discuss how to identify these milestones early and how to leverage them to persevere through these challenging times and into the future. The speakers will also explore monitoring methods that can maximize an organization’s potential while opening the door for growth and scale.
After participating in this webinar, attendees will be able to:
- Understand the new critical milestones within the post-acute care landscape with keys to success
- Recognize how to proactively manage these milestones, leveraging technology to accelerate data-driven decisions to reduce risk and error
- Explore methods to monitor these milestones and gauge success or identify opportunities for improvement
SNF Value-Based Purchasing (SNF VBP) Program Expansion
Date: June 11, 2025
Time: 2 pm ET, 1 pm CT, Noon MT, 11 am PT
Duration: 75 minutes
Speaker: Robin Hillier, CPA, LNHA, RAC-MT, RAC-CTA, RLH Consulting
The Centers for Medicare & Medicaid Services’ (CMS’s) Skilled Nursing Facility Value-Based Purchasing (SNF VBP) program is expanding over the next several years to include four new quality measures, replace the current single rehospitalization measure, and introduce a health equity adjustment to the scoring methodology that generates the annual incentive multiplier that adjusts a facility’s Medicare rates. During this 75-minute webinar, Robin Hillier, CPA, LNHA, RAC-MT, RAC-CTA, president of RLH Consulting, will review the changes and implementation timeline so SNF staff can be prepared.
After participating in this webinar, attendees will be able to:
- Recognize the measures that will be used in SNF VBP over the next four years
- Understand the definition of the health equity adjustment to be incorporated into SNF VBP
- Identify CMS’s plans to validate claims, the Payroll Based Journal reporting requirements, and MDS coding that will generate the SNF VBP measures
- Read and interpret the sample reports provided by CMS
Navigating The Total Cost of Risk – Key Insurance and Risk Management Considerations
Date: July 16, 2025
Time: 2 pm ET, 1 pm CT, Noon MT, 11 am PT
Duration: 75 minutes
Speakers: Alex Buzbee, Michelle Leighton, and Sarah Lambert, all with Conner Strong & Buckelew
The insurance landscape continues to become more complex as insureds, especially those in healthcare organizations, are faced with a variety of challenges including difficult litigation developments, natural disasters, and changing service delivery requirements. During this 75-minute webinar, Alex Buzbee, national accounts vice president, Michelle Leighton, claim advocacy and consulting partner, and Sarah Lambert, national accounts partner, all from Connor Strong & Buckelew, will provide a comprehensive insurance market update, highlighting critical trends and challenges across multiple lines of coverage.
The speakers will examine the current status of traditional coverages like Professional and General Liability, Automobile, Umbrella, Property, and Workers’ Compensation. Building on that, the speakers will also explore ancillary coverages that may or may not be familiar, like Workplace Violence, Standalone Abuse, Cyber, Directors & Officers, Employment Practices, and Healthcare Regulatory Liability.
It is imperative that organizations not only understand what these coverages are, but also how they can best manage their risk. A well-managed insurance and risk management program starts with pre-loss risk mitigation including safety measures like trainings and up-to-date policies and procedures, continues with effective structuring and servicing of the insurance policies, and rounds out with impactful claims handling when a loss does occur. The speakers will dive into how post-acute care organizations can build a solid foundation with regards to these areas.
After participating in this webinar, attendees will be able to:
- Understand a basic overview of the current insurance marketplace including key coverages, both traditional and emerging
- Implement best practices for a comprehensive risk management program including insurance structures and marketing process, as well as accident and claims handling
- Identify risk mitigation efforts
Advanced Strategies for Legal Defense and Compliance in Nursing Facilities
Date: Aug. 13, 2025
Time: 2 pm ET, 1 pm CT, Noon MT, 11 am PT
Duration: 75 minutes
Speaker: Rebecca Adelman, Esq., Adelman Firm
Navigating the multitude of federal regulations and requirements for compliance, as well as the many potential legal risks associated with healthcare, can be daunting for leaders of nursing facilities. During this 75-minute webinar, Rebecca Adelman, Esq., founder of Adelman Firm, will venture into the complex and nuanced landscape of federal healthcare regulations and their critical role in litigation and compliance within nursing facilities. Targeted towards post-acute care executives, this webinar offers a rich exploration of advanced legal defense strategies, emphasizing how thorough regulatory knowledge can transform into powerful legal safeguards. Attendees will dissect the anatomy of healthcare lawsuits, appreciate the intricate implications of compliance frameworks, and master risk management techniques through systematic documentation and well-structured quality improvement processes. The speaker will guide participants through developing an effective, organization-wide risk mitigation plan. With a combination of expert insights and case studies, leaders will be equipped to navigate the challenges of compliance, minimize legal risks, and maintain exemplary standards of care and safety across their communities.
After participating in this webinar, attendees will be able to:
- Understand the complex relationship between federal regulations and litigation with a deep dive into legal and regulatory frameworks
- Recognize how rigorous compliance can serve as a formidable shield in legal challenges, helping to safeguard an organization
- Improve documentation and grievance protocols by developing and refining proactive documentation and grievance management strategies that not only meet regulatory requirements but also significantly lower the risk of legal repercussions
- Implement comprehensive risk mitigation strategies via a thorough risk mitigation program tailored to the specific needs of the organization