Leadership and Management
AAPACN’s management and nursing leadership articles, tips, and tools help DONs/DNSs and other facility leaders fill the gap between clinical nursing and the regulatory and business knowledge needed for success. AAPACN helps you ensure survey readiness, improve QMs and 5-Star results, and strengthen your facility’s bottom line.
- Nationwide, Only 723 Nursing Homes Have Met 75% Staff Vaccination GoalCOVID-19 Vaccination As part of CMS’ commitment to protecting nursing home residents, nursing homes are now required to report vaccinations of residents and staff. More information about these requirements and guidelines can be found here. High staff …
- AHRQ Guide for Building COVID-19 Vaccine Trust and Increasing Vaccination Rates Among CNAs (5/21)Invest in Trust: A Guide for Building COVID-19 Vaccine Trust Among Certified Nursing Assistants (CNAs) is designed to help nursing home leaders build COVID-19 vaccine confidence among CNAs and overcome barriers to vaccination by applying insights …
- Cultural Competence Resources (5/21)Disparities & Culturally Competent Care: Fostering Cultural Competence This section includes a collection of assessment tools, educational and learning materials, research articles and resources that are curated to help medical professionals and institutions provide culturally …
- Reduce Turnover and Increase Staff Retention with Employee First Culture“Across the country, the high rate of turnover in long-term care is a serious workforce problem,” says Dr. Linda Shell, DNP, MA, BSN, DNS-CT, Chief Learning Officer, LindaShell.com. “The cost associated with this turnover—the organizational …
- Using Observational Audits to Assess Staff Skills to Prevent COVID-19 Infection: AHRQ ECHO Tools (4/21)Two new resources from AHRQ are part of the agency’s ongoing efforts to protect nursing home residents and staff from COVID-19. Both are intended to support the use of observational audits, which help facilities understand …
- Interventions to Promote Staff Recovery After Experiencing the COVID-19 Pandemic“Heroes work here.” It was a common theme in the early days of the pandemic. Signs were placed in front of the facility, and people would cheer and line the streets as healthcare personnel went …
- AAPACN Onboarding Essentials: Welcoming Staff to Promote Retention ToolRetaining a talented workforce is a top priority; to achieve this goal, leaders must create a welcoming onboarding experience. This toolkit presents education for department managers and administration as well as tools leaders can use …
- New NAC: Five Tips for Successful OrientationOne year. When asked how long it takes a new nurse assessment coordinator (NAC) to fully learn the job, I say at least one year. The nuances of the Resident Assessment Instrument (RAI) and Minimum …
- 10-Week Nurse Assessment Coordinator Orientation Guide ToolOrientation for a new nurse assessment coordinator (NAC) is a very complex and long process. It is important to establish a realistic schedule that will allow for effective learning but will not be overwhelming. AAPACN’s …
- Why Nurses Eat Their Young and How to Stop This Damaging PracticeThere is a phenomenon of hostility among nurses and certified nursing assistants (CNAs), commonly referred to as “nurses eating their young.” This incivility is pervasive, often seen as a rite of passage, and directed at …
- Center for Medicare Advocacy Offers Nursing Home COVID-19 Lessons Learned and Policy Recommendations (2/21)The Center for Medicare Advocacy released a new report – Geography Is Not Destiny: Protecting Nursing Home Residents from the Next Pandemic – which explores facilities’ responses to the coronavirus crisis and examines how residents’ deaths were …
- How to Thrive as a New Director of Nursing ServicesAccepting a new position as the director of nursing services (DNS) often begins with excitement for the new challenges and many opportunities to make a positive difference. However, in the first few days and weeks, …
- Effective Communication: Get the Nursing Team on the Right TrackEffective Communication: Get the Nursing Team on the Right Track Establishing strong, open communication in the nursing department has always been a challenge, says Suzy Harvey, RN-BC, RAC-CT, director of clinical specialty services for Foster …
- Certified Nurse Aide (CNA) Retention Tip Sheet ToolLeadership significantly affects CNA retention. To improve your facility’s CNA retention, as a leader, use the Certified Nurse Aide (CNA) Retention Tip Sheet that outlines the five leadership principles and 10 actions to help leaders …
- Q&A: Our nurses complete a respiratory therapy assessment on all new admissions for the first seven days. Can we count these minutes on the MDS?Question: Our nurses complete a respiratory therapy assessment on all new admissions for the first seven days. The RAI User’s Manual states that only minutes the respiratory therapist or respiratory nurse spend with the resident …
- Workplace Fit: How to Interview a Facility Where You Are Considering WorkingBy Jessica Kunkler, MA When interviewing for a new position, don’t forget that an interview is a two-sided exchange. “Not only is the facility interviewing you to determine if you’re a good fit for them, but …
- Q&A: Where can I find information on how to combat burnout?Question: Where can I find information on how to combat burnout? Answer: AAPACN’s Wellness for LTPAC Professionals webpage has many resources to combat burnout and cultivate resiliency and gives tips for maintaining general wellness for …
- CDC COVID-19 Vaccination Toolkit for SNFs/NFs (1/21)Long-Term Care Facility Toolkit: Preparing for COVID-19 Vaccination at Your Facility Answering Common Questions About COVID-19 Vaccines This toolkit provides long-term care facility (LTCF) administrators and clinical leadership with information and resources to help build …
- Preparing for the HolidaysOnce again, the holiday season is upon us. However, due to the pandemic, the way people celebrate will be different this year. Holiday traditions that normally call for large gatherings of people—such as family dinners, …
- Employee File Audit SheetAll long-term care facilities must compile and maintain a personnel file and a medical file for each employee. AADNS’s Employee File Audit Sheet is intended to assist facility leaders in their review of the employee …
- Q&A: Where can I find ideas to use at my facility to improve staff resiliency?Question: Where can I find ideas to use at my facility to improve staff resiliency? Answer: 2020 has reminded all of us that resiliency, inspiration, and self-care are critical components of making it through …
- Staff Competency in the Era of COVID-19According to the Centers for Disease Control and Prevention (CDC), the elderly are the population most vulnerable to the effects of COVID-19, and the risk of illness severity increases with age. Other conditions—including diabetes mellitus, …
- 7 Staff Management Tips to Boost COVID-19 Risk MitigationCreating and implementing a policy and procedure to ensure that facility staffing levels are sufficient to meet the needs of residents during an emergency, such as the COVID-19 pandemic, is an essential component of emergency …
- 10 Tips for Cultivating Resiliency in Facility StaffSo far, 2020 has been a very trying year, to say the least. COVID-19 caught long-term care teams unaware and has not only affected staff physically, but emotionally as well. Illness and loss of life …
- 5 Tips on Managing an Organized MDS DepartmentBy Jessica Kunkler, MA Managing an organized MDS department is difficult even in the best of times. Under the stresses of a pandemic, it can be much harder, but difficult days make a well-run department all …
- Crushing Meds: How to Keep Patients Safe and Be Survey-ReadyNursing home staff sometimes crush medications that should not be crushed, says Diane Crutchfield, PharmD, BCGP, an independent consultant pharmacist in Knoxville, TN. “Staff crush medications to make them easier—or in some cases even possible—to …
- The Documentation Toolkit: What It is and Why DNSs Need It NowNurses have often heard “if it wasn’t documented, it wasn’t done,” but they still struggle to consistently capture documentation that is timely, accurate, and comprehensive. This struggle sometimes emerges when underlying system failures go unaddressed …
- Q&A: I am currently a Unit Manager and my next goal is to be a DON. How do I prepare as this is a big step?Question: I am currently a Unit Manager and my next goal is to be a DON. How do I prepare as this is a big step? Answer: Response from Juzell Pettis, DNS-CT, DNS-MT, DWC, WCC: …
- Q&A: How does your facility handle employees that refuse to have a COVID-19 test?Question: How does your facility handle employees that refuse to have a COVID-19 test? Answer: This is what we are doing: If employees refuse to be tested for any reason, they are having to quarantine at …
- PPE: How to Improve Facility Competency and CompliancePersonal protective equipment (PPE) is currently a topic of discussion on a global level. The COVID-19 pandemic has brought infection control procedures and the use of PPE under intense scrutiny, especially in long-term care. On …
- Guide to a Successful Meeting ToolMeetings are a normal and necessary part of daily operations, but it is important to spend the time wisely so that the meeting achieves its intended purpose. AADNS’s Guide to a Successful Meeting tool will …
- Safer Care: Improving Hand Hygiene ComplianceAlmost 200 years ago, physicians discovered that deadly pathogens were transmitted from patient to patient via the hands of nurses and physicians, and that washing hands between appointments with patients would dramatically reduce the mortality …
- Q&A: What is the reporting structure for nurse leadership in your facility?Question: If you have an ADON and unit managers, how is the reporting structure set up? Do they all report to the DON, or do the managers report to the ADON and the ADON reports …
- Support and Motivate Staff Through the COVID-19 PandemicDirectors of nursing services (DNSs) and other managers can support and motivate staff in two critical ways: individually and organizationally. Taking the following steps can help staff deal with the anxiety of caring for residents …
- Q&A: Is overseeing the Therapy department within the scope of the DNS position?Question: I am a relatively new DNS and my job description includes overseeing the Therapy Department. Is this within my scope? Answer: In most SNFs, the therapy department usually has its own director/manager, with ultimate oversight …
- AHRQ COVID-19 Articles: Peer Support/Crisis Communications and Helping LTC Settings Deal With the Pandemic (4/20)COVID-19: Peer support and crisis communication strategies to promote institutional resilience. Wu AW, Connors C, Everly Jr GS. Ann Intern Med. 2020 To address the negative psychological impacts faced by healthcare workers during the COVID-19 …
- ASPR TRACIE Disaster Behavioral Health Self Care for Healthcare Workers Modules (4/20)Module 1: Compassion Fatigue and Secondary Traumatic Stress Identification for Healthcare Providers Module 2: Organizational Wellness From the Top: Stress Mitigation and Work Satisfaction for Healthcare Providers Module 3: Cognitive Tools for Mitigating Compassion Fatigue …
- COVID-19 How to Do Specimen Collection (3/20)The CDC provides the Interim Guidelines for Collecting, Handling, and Testing Clinical Specimens from Persons Under Investigation (PUIs) for Coronavirus Disease 2019 (COVID-19): https://www.cdc.gov/coronavirus/2019-nCoV/lab/guidelines-clinical-specimens.html Nebraska Medicine and the University of Minnesota Medical Center, which have …
- 3 Simple Ways Nurse Assessment Coordinators (NACs) Can Help Support Staff RetentionBy Jessica Kunkler, MA Staff turnover is everyone’s problem, and in facilities across the United States, it’s a big one. One in four nursing assistants and one in five home health aides report that they are …
- Developing a Restful Environment Action Manual (DREAM) Toolkit From CMS (2/20)Developing a Restful Environment Action Manual (DREAM) Toolkit As many as 70% of adults with dementia experience sleep disturbances, which are associated with various negative health outcomes. High quality sleep is necessary for optimal cognitive …
- Head to Toe Infection Prevention (H2T) Toolkit From CMS (2/20)Head to Toe Infection Prevention (H2T) Toolkit Infections comprise a large share of adverse events in nursing homes. The Head to Toe Infection Prevention Toolkit contains educational materials and practical tools to support the clinical team in providing …
- 4 Simple Ways to Support Staff RetentionBy Jessica Kunkler, MA One in four nursing assistants and one in five home health aides report that they are actively looking for another job. That’s a lot of unhappy employees. This turnover comes at a …
- 5 Key Areas of Collaboration with the Consultant PharmacistMedication is a critical component of resident care. Since the October 2018 start of fiscal year (FY) 2019, at least 11 potentially medication-related citations have been included among the top 60 most frequently cited survey …
- Staff Education and Trauma-Informed Care: Training BasicsThe Centers for Medicare & Medicaid Services (CMS) most likely will specify education and training requirements for trauma-informed care under F741 (sufficient/competent staff‐behavioral health needs) and/or F949 (behavioral health training) in the upcoming revised Appendix PP, “Guidance to …
- 3 Tools for the New Director of Nursing’s Toolbox – Part 3In Part 1 and Part 2 of this blog series, I covered how setting expectations regarding communication and behavior can save you some big headaches over time. Now, let’s discuss the final tool you’ll need …
- Staffing Solutions Article Series: How to Improve Your Orientation Program and Encourage Staff Retention and LearningIs the onboarding experience and orientation program in need of improvement in your nursing home? If so, you’re not alone; and the challenge is not unique to the healthcare industry. Only 12% of employees who …
- CMPRP Toolkit: Guide to Improving Nursing Home Employee Satisfaction (11/19)Toolkit 3: Guide to Improving Nursing Home Employee Satisfaction There are many resources out there to help nursing facilities improve quality, but it can be overwhelming to identify which are most relevant to your facility’s …
- 3 Tools for the New Director of Nursing’s Toolbox – Part 2In Part 1 of this blog series, I talked about how your team communicates with you and how you can set expectations for that communication. In this post, I am going to touch on how …
- Staffing Solutions Article Series: The Welcome – How to Improve Your Application and Onboarding ProcessesThe old saying you never get a second chance to make a first impression is sage advice for healthcare leaders. Nursing homes within the same geographical vicinity are competing with each other to attract talent, …
- Advance Care Planning: Two Recent Studies (11/19)Am J Nurs. 2018 Dec;118(12):26-32. doi: 10.1097/01.NAJ.0000549664.43827.ce. Advance Care Planning: An Exploration of the Beliefs, Self-Efficacy, Education, and Practices of RNs and LPNs. Ludwick R1, Baughman KR, Jarjoura D, Kropp DJ. Abstract Objective: This study compared the advance care …
- 3 Tools for the New Director of Nursing’s Toolbox – Part 1Being the director of nursing (DON) is challenging, and anyone in the role will surely agree. Having a DON title comes with great rewards and requires lots of skills. I tell new DONs it’s all …
- Q&A: I just hired my ADNS. What tasks do you recommend that I assign to her to start off without overwhelming her?Question: I am excited that I have finally hired my ADNS. I have been running solo for two years. I need some recommendations on what can I put on her plate without overwhelming her? I …
- Workplace Culture – Speak it, Breathe it, Live itIt would be easy to think writing about workplace culture as a simple task. If that’s you, let me stop you right there; I assure you it isn’t! Not because it is a difficult topic …
- Staff Training: Is Your Program Ready to Meet New Requirements?The July 2019 Requirements for Long-Term Care Facilities: Regulatory Provisions to Promote Efficiency and Transparency Proposed Rule would give Medicare- and Medicaid-certified nursing homes a break by postponing the Requirements of Participation’s Phase 3 rollout …
- Are You Being Bullied in the Workplace?It can start out as little things. Something doesn’t feel quite right. The environment around you feels hushed or hostile. And then you become the target. That was the experience for a nurse who was …
- Do You Embody Inspirational Leadership?As the Director of Operations for my company, I have had the opportunity to encounter many different leadership styles among the various departments within the skilled nursing world. I’ve worked with those who have an …
- Q&A: Can I get some wisdom about the issue of residents refusing specific staff members because of their race?Question: Can I get some wisdom about the issue of residents refusing specific staff members because of their race? Answer: Having experienced this personally and professionally as an African American, I suggest that ongoing communication …
- Advice for New Directors of NursingYour facility needed a new director of nursing (DON), so you stepped up to the plate to give it your best shot. You went through the selection process and feel confident in your leadership …
- Empowering Employees – Nursing In-service EducationParticipants will learn to define empowerment, list four factors contributing to powerlessness, describe eight sources of power, and discuss measures to foster empowerment. Download now.
- Section GG Web-based Training Module UPDATED (6/19)— Updated Section GG Web-based Training Course The Centers for Medicare & Medicaid Services (CMS) is offering a web-based training course on how to properly code of Section GG. This 45-minute course is intended for …
- CDC Health Literacy Resources (6/19)Includes education and training tools: https://www.cdc.gov/healthliteracy/
- CDC Infection Control Interactive Graphic Novel for Environmental Services (EVS) Personnel (6/19)EVS personnel play a critical role in preventing the spread of germs and healthcare-associated infections “EVS and the Battle Against Infection” is an interactive graphic novel illustrating the important role of EVS personnel in the …
- Section GG Under PDPM: Issues to Discuss With Your NACTo date, the accuracy of section GG (functional abilities and goals) hasn’t mattered from a payment perspective. Section GG doesn’t affect payment under the RUG-IV case-mix classification system, and the Skilled Nursing Facility Quality Reporting …
- MDS Census and Other CASPER Reports Give DNSs a Management EdgeA significant percentage of nursing homes don’t take advantage of their CASPER (Certification And Survey Provider Enhanced Reports) reports, says Carol Maher, RN-BC, RAC-MT, CPC, director of education for Hansen, Hunter & Co. PC in …
- When Florence Hit: What to Do Before, During, and After an EmergencyBy Jessica Kunkler, MA In September 2018, Wendy DeCarvalho, RN, DNS-CT, QCP, and her team watched as Hurricane Florence approached their facility, which is located just two hours from the Carolina coast, nestled in a rural …
- Q&A: How do you prevent loss of information in the shift change report?Q: We are trying to troubleshoot change in shift report – a lot of information is lost from shift to shift in report. What has been successful at your facility? Do you have your nurses …
- New CMPRP Toolkit From CMS: Nursing Home Employee Satisfaction Survey (2/19)Toolkit 2: Nursing Home Employee Satisfaction Survey (Available Now) PLEASE NOTE: Save documents to your Desktop in order to use all functions of the documents. If you have questions, email the CMPRP team at [email protected] The …
- Nurse Leader Reference SheetThere are lots of government resources and need-to-know websites for long-term care nurse leaders. Use this Nurse Leader Reference Sheet to quickly get to the webpage that you need. Share this with your new nurse …
- 7 Ways the DNS Can Lead the Charge for PDPMMany directors of nursing services (DNSs) have a hands-off approach when it comes to fee-for-service Medicare Part A and the MDS process, says Suzy Harvey, RN-BC, RAC-CT, managing consultant at BKD in Springfield, MO. “DNSs …
- F-Tag 760: Avoiding a Citation When Crushing MedicationBy Lynn A. Milligan, MSN/ED, RN, DNS-CT, RAC-CT Some residents require or request that their medication be crushed for oral administration. But not following CMS guidelines for crushing medications could result in a citation under §483.45(f)(2) …
- How Tools Can Help Prepare You for Survey, Medicare Audits, and ADRsThe purpose of a tool in long-term care is largely is to make sure that the information that is in each resident’s documentation is going to meet the requirements—whether regulation, guideline, or other. A tool …
- Are You Taking the Right Steps to Build Census?These days, nursing homes face census pressures on multiple fronts. “Some issues are beyond the control of the director of nursing services (DNS),” says Carol Hill, MSN, RN, RAC-MT, DNS-MT, QCP-MT, CPC, president of Hill …
- Seven Ways to Prepare for the Return of Dementia Care SurveysBy Jessica Kunkler, MA The Centers for Medicare & Medicaid Services (CMS) has announced that Dementia Care Surveys, which were piloted in 2014–2015, will be back in FY 2019. “In a way it’s surprising because the …
- CMPRP Nursing Home Staff Competency Assessment Toolkit – New UPDATE (1/19)Toolkit 1: Nursing Home Staff Competency Assessment UPDATE 1/08/19: The electronic versions of the Nurse and Management Assessment have been updated. Quality care is complex. That’s why the CMPRP competency assessment helps nursing homes break down …
- Section GG Data Collection ToolThe American Association of Nurse Assessment Coordination (AANAC) AANAC has updated the Section GG 3-Day Data Collection Tool to include all of the new self-care and mobility items for both admission and discharge performances. For …
- How to Resolve Stressful Situations and Strengthen Your IDTBy Emily Royalty-Bachelor Building a positive atmosphere for teamwork can be challenging for the nurse assessment coordinator (NAC) in the best of times. Combining various personalities, managing multiple priorities, and juggling several deadlines all at once …
- CMS Offers Networking, Technical Assistance, Funding as Part of CMP Reinvestment Project (11/18)Press release announcing this initiative: CMS Launches Efforts to Improve Patient Safety, Quality of Care in Nursing Homes Civil Money Penalty Reinvestment Program offers tools, ongoing assistance to nursing home staff Today, the Centers for …
- Infection Prevention and Control Audits: Start with Hand HygieneNursing homes can have the most beautiful policies and procedures for infection prevention and control in the world, but if staff aren’t following through on them, they are a waste of paper, notes Deb Patterson …
- Seven Simple Steps for Providing a Happy Holiday SeasonBy Emily Royalty-Bachelor You know what they say: There’s no place like home for the holidays. But for many residents, the holiday home is their long-term care facility. And let’s face it—no matter how engaged and …
- Q&A: Would anyone be willing to share their bed-hold policy?Q: Would anyone be willing to share their bed-hold policy? A: I am attaching our current policy. A key issue for Kansas surveys is providing proper notification for emergency transfers. Jeanne Gerstenkorn DNS-CT,BSN,MSN,RN,QCP,RAC-CT …
- F684: Handling this Broad Tag Requires Analysis and ActionSurveyors in the long-term care survey process (LTCSP) have begun to cite F684 (Quality of Care) with increasing frequency. As of July 2018, F684 is fifth most-common LTCSP tag. In comparison, it was the eighth …
- What’s on Your Mind? The Power of a QuestionBy Linda Shell, DNP I recently had the opportunity to be with a group of acute care nurses who had started their nursing careers in long-term care. During our time together, I asked them, “Why did …
- SNF Uses AHRQ Toolkit to Boost Residents’ Health Literacy SkillsPatient Safety, Prevention and Care Management August 2018 Occupational therapists (OTs) at Greenwich Woods Rehabilitation and Health Care Center improved their ability to assess and implement health literacy interventions for patients by 36 percent after …
- Budgeting For Education In 2019: How To Make Your Case For Professional Development FundsThe field of long-term care is rapidly changing. From the CMS’s updated Conditions of Participation to the implementation of new survey processes, the last several years have created a new professional landscape for long-term care …
- Q&A: Who should attend high-risk resident oversight meetings?Question: Who should attend high-risk resident oversight meetings? Answer: Unless you have a specific policy regarding the High-Risk Committee, I would say that the committee could vary based on what topics you are discussing. For example, …
- F700 (Bedrails): Is Your IDT Ready for Surveyors to Review Grab/Assist Bars?F700 (Bedrails) is one of 17 discrete F-Tags now included under Section 483.25, Quality of Care, in Title 42 of the Code of Federal Regulations. These tags are among the indicators of substandard quality of …
- How Positive Leaders Impact CareHave you ever worked for a boss who kept calm and positive even when under tremendous pressure? If so, you probably remember how that person’s attitude impacted the stress-filled environment in a very positive way. …
- Show Yourself a Little Love!In his children’s book Happy Birthday to You, Dr. Seuss eloquently wrote, “Today YOU are YOU, that is truer than true. There is no one alive who is youer than YOU.” The book was intended …
- When the Surveyors Come to Dinner (or Breakfast, or Lunch)After the surveyors walk through the facility door, according to the Dining Observation checklist, they will observe the first full meal to be given after their entrance, in all dining areas. (If there are fewer …
- Can You Simulate the Survey Team’s Offsite Prep?The survey team’s offsite preparation is integral to the new long-term care survey process (LTCSP), says Amy Stewart, RN, RAC-MT, DNS-MT, QCP-MT, curriculum development specialist for AADNS. As part of the offsite prep, the survey …
- Maximizing Your Leadership DNA in 2018!Each time a new year rolls in, it offers the opportunity for reflection on the past and renewed energy toward the future. Many of us identify a New Year’s resolution that we want to work …
- CMS S&C Memo: Rules for Texting Patient Info (1/18)Texting of Patient Information among Healthcare Providers Memo # 18-10-ALL Posting Date 2017-12-28 Fiscal Year 2018 Summary • Texting patient information among members of the health care team is permissible if accomplished through a secure …
- A Gift for Staff With Special MeaningI remember how, as a director of nursing, I wanted to give my staff something during the holidays that would have special meaning and demonstrate how much they were appreciated. Yes, we had the traditional …
- TeamSTEPPS 2.0 for LTC: Patient Safety Teamwork Training Curriculum (11/17)AHRQ has updated its TeamSTEPPS® training for long-term care facilities. Now called TeamSTEPPS 2.0 for Long-Term Care, the curriculum updates have improved the usability and flow of materials, added training scenarios to reflect health care issues …
- QAPI: How to Set the Standards for SuccessCurrently, as of Nov. 28, 2017, nursing homes are required to have a written quality assurance and performance improvement (QAPI) plan, with full implementation, including a performance improvement project (PIP), by Nov. 28, 2019, points out Carmen Woodward, RN, a QAPI …
- F841: How To Improve Collaboration With Your Medical DirectorThe revised Appendix PP, “Guidance to Surveyors for Long-term Care Facilities,” of the State Operations Manual reflects “a growing role for the medical director and a growing expectation for collaboration between the medical director and …
- PBJ Tools for Linking Employee IDs (11/17)The PBJ XSD Admin file V1.00.0 and PBJ Admin Excel to XML Template V1.00.0 A new PBJ XSD Admin file V1.00.0 is available in the download section below and should be used for linking employees. …
- The Many “I”s in Team: How to Stay on the Same Page With the IDTIt’s called the interdisciplinary team for a reason: because everyone is on the same team. But it doesn’t always feel that way. Every staff member in every long-term care facility has the same primary goal …
- Long-term Care Survey Process : CMS Training Videos and Slides (2/20)This course consists of a series of videos created by CMS outlining essential topics related to changes in the LTC regulations scheduled to be implemented for Phase 2. CMS videos on guidance provide regions and …
- F606 – F610: CMS Eyes Facility Processes Re: Abuse/NeglectFive of the 10 F-tags that will address §483.12 (Freedom From Abuse, Neglect, and Exploitation) in the Code of Federal Regulations for the new survey process effective Nov. 28, 2017, target facility processes related to abuse, neglect, …