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Articles

Articles from AAPACN

  • Utilizing the Wound Nurse Role to Champion Skin Integrity
    Imagine if the infection preventionist’s sole responsibility were to treat residents who have an infection. This suggestion seems odd because it ignores the scope and breadth of activities necessary to control and prevent infections for …
  • Staffing Rating Under 4 Stars? Review PBJ Data; Set and Monitor Goals
    Staffing is difficult—that was a defining truth for nursing homes before the COVID-19 public health emergency created a full-blown staffing crisis that still is harming providers throughout healthcare. So, it may seem like the wrong …
  • PDPM: Clearing Up NTA Confusion
    At first glance, the methodology of the non-therapy ancillary (NTA) component of the Patient-Driven Payment Model (PDPM) seems simple: code qualifying items on the MDS to achieve points. Yet while the purpose of the NTA …
  • SNF HAI Measure Puts the Spotlight on Billing, Not Just Infection Prevention
    The Skilled Nursing Facility Healthcare-Associated Infections (SNF HAI) Requiring Hospitalization measure is one of two new quality measures (QMs) that the Centers for Medicare & Medicaid Services (CMS) adopted into the Skilled Nursing Facility Quality …
  • In-Service Education Improvements for Regulatory Compliance and Staff Competency
    An effective in-service program not only ensures competency and meets regulatory requirements, but also incorporates many learning styles and fosters the enjoyment of learning. Given the resources that a facility must dedicate to its in-service …
  • Lead CNA Programs: Learn How to Hire and Support the Best In-House Candidates
    Lead certified nursing assistant (CNA) programs can create positive change in nursing homes. While program goals often vary from facility to facility, lead CNA programs may improve resident quality of life and quality of care, …
  • Consequences of Poorly Written CAAs
    “No one even looks at the care area assessments (CAAs) once they’re done, so why spend so much time on them?” It’s a conundrum that nurse assessment coordinators (NAC) and interdisciplinary team (IDT) members often …
  • COVID–19 HCP Vaccination Measure Changes the SNF QRP APU Equation
    Effective with the fiscal year (FY) 2023 Skilled Nursing Facility Quality Reporting Program (SNF QRP), SNFs must fulfill two separate but equal reporting requirements to avoid a 2 percent reduction in their annual payment update …
  • The Exit of the CNA: Mandate or Me—What Now?
    With the introduction of the vaccine mandate for nursing home employees, many organizational leaders fear staff, especially certified nursing assistants (CNAs), will quit rather than get the vaccine. This week, several industry experts have voiced …
  • Refocusing on Systems Management to Improve Survey Outcomes
    Since the public health emergency began, both the Centers for Medicare & Medicaid Services (CMS) and directors of nursing services (DNSs) have been focused on infection control and prevention—and rightfully so. Yet while crisis-oriented actions …
  • Elopement Risk Management: Learn How to Increase Resident Safety and Reduce Facility Risk
    Editor’s note: This is the final article in a three-part series on elopement prevention and response in nursing homes. The first article looked at risk assessment and care planning, and the second article addressed staff …
  • Strategies Nurse Leaders Can Take Regarding the New Vaccination Mandate
    Yesterday, President Biden announced that nursing homes must vaccinate their staff or lose Medicare and Medicaid funding. The exact guidance and compliance requirements are expected in September. Although this mandate is an effort to help …
  • Recognizing Rejection of Care: MDS Coding Accuracy for E0800
    Rejection of care can occur in many ways—Mr. Jones refuses to have his nails trimmed; Mrs. Abrahams clenches her mouth, refusing to take medications in the evening; or Mr. Martin discharges against medical advice. However, …
  • Use MDS Section B to Improve Holistic Discharge Planning
    MDS section B (Hearing, Speech, and Vision) is a lot more important than many nurse assessment coordinators (NACs) and other interdisciplinary team members give it credit for, says Jillian Martin, RN, BS, DNS-CT, RAC-MT, RAC-CTA, …
  • Creating a Process for Compliance with F947, Required In-Service Training for Nurse Aides
    Appendix PP of the State Operations Manual details the requirements for F947 (Required in-service training for nurse aides). To comply with this regulation, a facility’s nurse aide in-service training program must: Ensure competence of all …
  • Elopement Program Success Hinges on Staff Education and Training
    Editor’s note: This is the second article in a three-part series on elopement prevention and response in nursing homes. The first article addressed risk assessment and care planning, and a future article will tackle elopement …
  • Applying the Four Keys of Trauma-Informed Care to Care Planning
    F699 of the State Operations Manual (SOM) requires facilities to ensure that residents who have experienced trauma receive culturally competent, trauma-informed care (TIC) to eliminate or mitigate triggers that may cause re-traumatization of the resident. …
  • SNF QRP: Monitor Data Submission Threshold Performance With These Reports
    Swingtech, a contractor with the Centers for Medicare & Medicaid Services (CMS), alerts skilled nursing facilities (SNFs) that are not meeting the Skilled Nursing Facility Quality Reporting Program (SNF QRP) data submission threshold for the …
  • FY 2022 SNF PPS Final Rule: No PDPM Parity Cuts, but Other Changes Impact SNFs
    FY 2022 SNF PPS Final Rule: No PDPM Parity Cuts, but Other Changes Impact SNFs Providers can breathe a sigh of relief that the Centers for Medicare & Medicaid Services (CMS) will not move forward …
  • Conflict Resolution: Achieving the Win-Win
    Conflict is a daily reality, yet many of us do our best to avoid it, dreading the time when we will have to navigate interpersonal disputes. Many nurse leaders are similarly uncomfortable with or do …
  • Elopement Prevention Starts With Risk Assessment and Care Planning
    Editor’s note: This is the first article in a three-part series on elopement prevention and response in nursing homes. Future articles will address staff training, policy and procedure development, and elopement risk management, including mechanical …
  • The First Month as a New NAC
    During their first days on the job, new nurse assessment coordinators (NACs) can expect paperwork and orientation videos as they are introduced to their role. But what should a new NAC expect by the end …
  • SNF QRP: Common Sources of Dashes on Data Submission Threshold MDS Items
    It’s never a good time for a skilled nursing facility (SNF) to be hit with a two percent reduction in its Medicare Part A annual payment update (APU) due to not meeting the MDS data …
  • Hiring for Character and Talent: 4 Tips for Interviewing
    Nursing school does not prepare nurse leaders to interview job applicants, so figuring out the process to find the right candidate is often a challenge. Leaders want to find the best fit for the position—someone …
  • ‘Problem’ Physicians? The Medical Director Can Be the Nursing Home’s Liaison
    A physician who always sends residents to the emergency department (ED) when nurses call them about a significant change in condition, an advanced practice provider (APP) who routinely orders expensive and unnecessary tests, a physician …
  • How to Take a Vacation When You’re the NAC
    With staffing shortages and specific, regulation-mandated job duties, nurse assessment coordinators (NACs) today may feel that taking time for vacation just isn’t possible. The NAC must ensure the facility has MDS assessments in place, makes …
  • Focus on These MDS/ICD-10 Denial Trends in Medicare Advantage Audits
    Medicare managed care (Part C) plans, which are still predominantly Medicare Advantage plans, tend to conduct more medical reviews than traditional Medicare Part A contractors, says Carol Maher, RN-BC, RAC-MTA, RAC-MT, RAC-CTA, RAC-CT, CPC, director …
  • COVID-19 Staff Vaccination Rates: Tips From Facilities That Achieved 90 – 100 Percent
    The current weekly data provided by the Centers for Medicare & Medicaid Services (CMS) shows that 1,136 nursing homes have met the provider-set national goal of getting 75 percent of staff fully vaccinated with a …
  • Improving Documentation Starts with Proper Assessment
    One of a nursing student’s most exciting milestones is purchasing a stethoscope. In addition to serving as a critical tool, the stethoscope is also a symbol signifying that the nursing student has taken a leap …
  • FY 2022 SNF PPS Proposed Rule Comments: AAPACN Highlights Impact of COVID-19 on SNFs
    Jessie McGill, RN, RAC-MT, RAC-MTA Every spring, the Centers for Medicare & Medicaid Services (CMS) releases the notice of proposed rulemaking (NPRM) for the next fiscal year’s (FY’s) payment policies and rates. This provides an …
  • Writing MDS Supplemental Notes: How NACs Can Ace This Role
    The COVID-19 pandemic is quite diminished but still a concern in some nursing homes due in part to SARS-CoV-2 variants, as well as unvaccinated staff. With the public health emergency worsening the already significant staffing …
  • The Nurse Leader’s Clinical Toolbox: Urinary Incontinence
    Urinary incontinence (UI), defined as any involuntary leakage of urine, affects over half the population living in post-acute long-term care (PALTC) and costs an estimated 5.5 billion annually, according to the Society for Post-Acute and …
  • Discharge AMA Requires More Than ‘Good-bye and Good Luck’
    “Against medical advice” (AMA) is a term that nursing homes use to describe a resident unexpectedly leaving the facility in a self- or representative-initiated discharge that is inconsistent with their identified care needs. “Some providers …
  • Avoid These 5 Common Mistakes NACs Make Coding I0020B
    by Carol Maher, RN-BC, RAC-MTA, RAC-MT, CPC ICD-10-CM coding is not a skill nursing school conveys to students, yet it is one that nurse assessment coordinators (NACs) must acquire to perform their diagnosis coding duties …
  • Care Area Assessments: Don’t Let CAAs Be the Missing Link in the RAI Process
    The care area assessment (CAA) process sometimes mistakenly gets lumped under the “required but not critical to resident care” label of regulatory paperwork. While working the CAAs is indeed a mandatory step in the Resident …
  • How to Leverage Positive Peer Pressure to Improve Hand Hygiene
    Hand hygiene has always been a primary focus of infection prevention, but due to the COVID-19 pandemic, it is under intense scrutiny. Even though the skill of hand hygiene is straightforward and easy to learn, …
  • Loop in the Consultant Pharmacist to Lower Fall Risk
    Falls are common in nursing homes—they are a driver of surveyor citations under F-tag 689 (Free of Accident Hazards/Supervision/Devices), which is consistently among the top three survey citations nationwide, according to the S&C QCOR online …
  • 5 Key Strategies for Reengagement in PDPM
    By Liz Barlow, RN, CRRN, RAC-CT, DNS-CT With the onset of the COVID-19 public health emergency (PHE), skilled nursing facilities (SNFs) have been focused on infection control, staffing, and heightened patient care. But as facilities …
  • H0400 – H0600: Keys to Coding Bowel MDS Items
    As a group, the bowel MDS items H0400 (Bowel Continence), H0500 (Bowel Toileting Program), and H0600 (Bowel Patterns) impact nursing homes on multiple levels, including the following: The Nursing Home Quality Initiative Quality Measures (NHQI …
  • Staff Recruitment: How to Stand Out From the Crowd
    While many nursing homes thankfully are no longer in crisis staffing mode, recruiting staff remains a top priority in a highly competitive job market. “Staff recruitment breaks down into meeting two overarching challenges,” says Julie …
  • Reduce Turnover and Increase Staff Retention with Employee First Culture
    “Across the country, the high rate of turnover in long-term care is a serious workforce problem,” says Dr. Linda Shell, DNP, MA, BSN, DNS-CT, Chief Learning Officer, LindaShell.com. “The cost associated with this turnover—the organizational …
  • CMS Revises Visitation and Staff Testing Guidance – What Does this Mean for Your Facility?
    The past year has brought a multitude of changes for everyone, but especially those in nursing homes. While the public health emergency (PHE) situation continues to evolve, the Centers for Medicare & Medicaid Services (CMS) …
  • Detangling the Quality Measures
    We have all struggled with a stubborn knot or tangle at some point in our lives—whether it’s your kids’ shoelaces, your earbud cord, a garden hose, or even a fishing line. If you are a …
  • Medicare Managed Care: Know Each Payer’s Rules and Be Ready to Appeal
    Traditional fee-for-service Medicare Part A is a national program with a core set of program guidance from the Centers for Medicare & Medicaid Services (CMS) in the Internet-Only Manuals and the Long-Term Care Facility Resident …
  • Re-FOCUSing: CMS Reveals PDPM-Driven Data
    The 2021 AAPACN Conference featured a highly-anticipated session, “ReFOCUS: 2021 CMS Regulatory Updates,” in which representatives from the Centers for Medicare & Medicaid Services (CMS) shared their insights on current regulatory challenges and future regulatory …
  • Is Telehealth Viable for Mental Health Needs Post-Pandemic?
    Mental and behavioral healthcare is one of many resident care needs that transitioned to telehealth (i.e., telephone or video visits) in nursing homes during the COVID-19 pandemic. The U.S. Department of Health and Human Services, …
  • How to Use PEPPER to Audit for Accurate Coding and Billing for Medicare Part A
    By Liz Barlow, RN, CRRN, RAC-CT, DNS-CT – April 20, 2021 The federal government focuses intently on preventing fraud, waste, and abuse within the Medicare system. As a part of those efforts, the Program for Evaluating Payment …
  • O0100: Learn Potential Coding Issues With This High-Impact MDS Item
    MDS item O0100 (Special Treatments, Procedures, and Programs) has 12 sections with two columns (24 total subitems) that identify specific services the resident received either while not a resident (column 1) or while a resident (column …
  • 3 Steps to Improving Resident Safety in a Skilled Nursing Facility
    The safety of residents is a top priority for a skilled nursing facility (SNF). But how does one promote safety in such a dynamic environment? Three critical steps the director of nursing services (DNS) and …
  • Common Concerns in Med Pass: Where to Target Audits
    While areas of concern related to medication administration (i.e., medication pass or med pass) are specific to each facility, there are certain common issues. Directors of nursing services (DNSs) can use the following tips to …
  • FY 2022 SNF PPS Proposed Rule Puts the Spotlight on Quality Measures
    On April 8, the Centers for Medicare & Medicaid Services (CMS) released for public inspection the Fiscal Year (FY) 2022 Proposed Rule for the Skilled Nursing Facility Prospective Payment System (SNF PPS) and Consolidated Billing, …
  • Beneficiary Notices Really Can Be Understood
    Although the Centers for Medicare & Medicaid Services’ (CMS) beneficiary notices have been part of Medicare regulations for a long time, they can still be cited during any survey. Lengthy discussions in the AANAConnect LTC …
  • Observation and Assessment: Learn the Ropes of This Underused Skilled Service
    Observation and assessment of a resident’s condition is a skilled service under Medicare Part A that many nurse assessment coordinators (NACs) and Medicare case managers hesitate to use because it’s not a direct skilled nursing …
  • How to Implement Safe Visitation in Your Facility
    It’s hard to believe that it has been a year since the first nursing home resident contracted the novel coronavirus. Our way of living changed drastically, especially in long-term care. In-person visitation ended, and residents …
  • COVID-19 Discharges: Keys to Preventing Hospital Readmissions
    While data on hospital readmissions of skilled nursing facility (SNF) residents who have had COVID-19 following SNF discharge currently remains scarce, at least one study indicates the need for careful management of the discharge planning …
  • The Big Dig and PDPM Gold
    The Patient-Driven Payment Model (PDPM) uses 161 MDS items to establish the five case-mix adjusted components. Some of these 161 items will have supporting documentation easily found in the medical record, but other items may …
  • MDS Item M1200: Think Past Checkmarks With Skin and Ulcer/Injury Treatments
    MDS item M1200 (Skin and Ulcer/Injury Treatments) in section M (Skin Conditions) can impact payment under the Patient-Driven Payment Model (PDPM) in the Medicare Part A skilled nursing facility prospective payment system (SNF PPS), as …
  • Interventions to Promote Staff Recovery After Experiencing the COVID-19 Pandemic
    “Heroes work here.” It was a common theme in the early days of the pandemic. Signs were placed in front of the facility, and people would cheer and line the streets as healthcare personnel went …
  • Restorative Nursing Helps Offer DNSs a Path Forward
    Long-term care is in a difficult state right now, acknowledges Jessie McGill, RN, RAC-MT, RAC-MTA, curriculum development specialist at AAPACN. “It has been a full year of battling COVID-19. The pandemic heavily impacted residents, staff, and …
  • Pitfalls of Missing Shortness of Breath Documentation
    Chronic conditions and comorbidities are common among both long-term residents and short-term patients in skilled nursing facilities (SNFs). However, when the symptoms from these chronic conditions become part of the resident’s normal routine, they may …
  • Coding N2001 – N2005: Part A Drug Regimen Review
    MDS items N2001 (Drug Regimen Review), N2003 (Medication Follow-up), and N2005 (Medication Intervention) are the primary drivers of the Skilled Nursing Facility Quality Reporting Program (SNF QRP) Quality Measure (QM), Drug Regimen Review Conducted With …
  • New NAC: Five Tips for Successful Orientation
    One year. When asked how long it takes a new nurse assessment coordinator (NAC) to fully learn the job, I say at least one year. The nuances of the Resident Assessment Instrument (RAI) and Minimum …
  • MDS Item C1310: Keys to Navigating the CAM
    The Confusion Assessment Method (CAM) is a standardized cognitive assessment that determines whether a resident has signs and symptoms of delirium. The CAM is located in MDS item C1310 (Signs and Symptoms of Delirium), which …
  • Why Nurses Eat Their Young and How to Stop This Damaging Practice
    There is a phenomenon of hostility among nurses and certified nursing assistants (CNAs), commonly referred to as “nurses eating their young.” This incivility is pervasive, often seen as a rite of passage, and directed at …
  • Want Better Care Plans? Look at the CAAs
    As the COVID-19 pandemic eases, directors of nursing services (DNSs) may want to turn their attention to the care area assessments (CAAs) in the Resident Assessment Instrument (RAI) process, suggests Barbara Bates, RN, MSN, RAC-CT, …
  • How to Thrive as a New Director of Nursing Services
    Accepting a new position as the director of nursing services (DNS) often begins with excitement for the new challenges and many opportunities to make a positive difference. However, in the first few days and weeks, …
  • Effective Communication: Get the Nursing Team on the Right Track
    Effective Communication: Get the Nursing Team on the Right Track Establishing strong, open communication in the nursing department has always been a challenge, says Suzy Harvey, RN-BC, RAC-CT, director of clinical specialty services for Foster …
  • NACs, Need More Time? Four Areas to Gain Efficiencies
    The nurse staffing shortage that simmered in long-term care—and throughout the entire healthcare field—for years finally boiled over in 2020 as a result of the COVID-19 pandemic, with nursing homes nationwide reporting sometimes crisis-level staffing …
  • Section G Coding Still Matters: Keep It Accurate
    MDS section G (Functional Status) is not used in the Patient-Driven Payment Model (PDPM) under the Medicare Part A Skilled Nursing Facility Prospective Payment System (SNF PPS), nor is it used in the Skilled Nursing …
  • Med Pass: How to Play This Team Sport
    Federal regulations require nursing homes to provide safe, individualized medication administration to residents. However, even before the COVID-19 public health emergency, many consultant pharmacists only went to nursing homes once a month for medication regimen …
  • Workplace Fit: How to Interview a Facility Where You Are Considering Working
    By Jessica Kunkler, MA When interviewing for a new position, don’t forget that an interview is a two-sided exchange. “Not only is the facility interviewing you to determine if you’re a good fit for them, but …
  • How to Triage the RAI/MDS Process
    Early 2021 could be challenging for the nation’s nursing homes. Recent trends in infection rates combined with the slow rollout of the COVID-19 vaccine have the potential to make the coming months “the deadliest of …
  • Top 5 Facts NACs Need to Know About the CY 2021 Medicare Physician Fee Schedule Final Rule
    On Dec. 2, 2020, the Centers for Medicare and Medicaid Services (CMS) released the Calendar Year (CY) 2021 Medicare Physician Fee Schedule (MPFS) Final Rule. However, on Dec. 21, 2020, Congress passed the Consolidated Appropriations …
  • The Importance of Device Selection, Education, and Training for Appropriate and Effective Inhalation Therapy in COPD
    By Shahin Sanjar, PhD., Sunovion Pharmaceuticals Inc. Inhalation treatment of respiratory conditions such as asthma and COPD is the predominant mode of therapy for the simple and logical reason that applying pharmacological agents to the target …
  • Prioritize Infection Prevention Even After the COVID-19 Vaccine
    Nursing home staff members, like everyone in the United States and across the globe, want to go back to “normal.” However, directors of nursing services (DNSs) need to ensure that infection prevention and control remains …
  • PPS Discharge Assessments: Why NACs Should Stay Up-To-Date
    Amid nationwide staffing shortages, veteran nurse assessment coordinators (NACs) often are being pulled to work the floor, and new NACs are coming on board with limited MDS training, notes Maureen McCarthy, RN, BS, RAC-MT, QCP-MT, …
  • F610 Investigations: Improving Resident Care While Avoiding Citations
    The phone rings early one Saturday morning; it’s the night shift nurse calling to tell you that Mrs. Jones has a large bruise on her chest and staff does not know how it occurred. What …
  • Aligning Staff Workflows With the EHR Begins With the DNS
    As of 2017, 66 percent of nursing homes used an electronic health record (EHR) in some capacity, according to the Office of the National Coordinator for Health Information Technology. However, directors of nursing services (DNSs) …
  • “Two” Many Cooks in the Kitchen: Where Dietary and MDS Mix
    MDS accuracy is no joking matter, but who can resist a good dietary-related pun? I decided I would take a whisk and go for it. While nutrition has always played a key roll in the …
  • The NTA Component of PDPM: Best Practices for Accurate Scoring
    Skilled nursing facilities now have more than a year of experience with the Patient-Driven Payment Model (PDPM), the updated case-mix classification system used in the Medicare Part A Skilled Nursing Facility Prospective Payment System (SNF …
  • Preparing for the Upcoming COVID-19 Vaccinations
    A vaccination for COVID-19 has been at the forefront of everyone’s thoughts since the pandemic started, and one is anticipated to come to fruition in the coming weeks. At the time of this publication, both …
  • Effective Pain Management in the Ongoing Opioid Epidemic
    In October 2019, the Centers for Medicare & Medicaid Services (CMS) removed two pain Quality Measures (QMs) from both Nursing Home Compare and the Five-Star Quality Rating System: Percentage of short-stay residents who report moderate …
  • Antianxiety and Hypnotic Medications
    As the COVID-19 pandemic continues, escalating case numbers, changing visitation requirements, and isolation continue to challenge nursing facilities, staff members, and residents alike. In a recent study, the Centers for Disease Control and Prevention (CDC) …
  • Top Underused CASPER Management Reports That Can Help NACs
    The Certification and Survey Provider Enhanced Reports (CASPER) Reporting application in the Quality Improvement and Evaluation System (QIES) Assessment Submission and Processing (ASAP) system can give nurse assessment coordinators (NACs) and members of the management …
  • Got a Plan of Correction? Follow These Implementation Tips
    Writing a plan of correction that will be accepted by the state survey agency is the first half of the battle to deal with any citations that the survey team hands out on the statement …
  • Preparing for the Holidays
    Once again, the holiday season is upon us. However, due to the pandemic, the way people celebrate will be different this year. Holiday traditions that normally call for large gatherings of people—such as family dinners, …
  • Capturing Resident Voice and Choice in Activity Care Plans
    Constructing person-centered care plans takes time, effort, and person-specific focus on including the resident’s voice and choice. This is especially important when developing care plans from information gathered under section F, Preferences for Customary Routines …
  • OBRA Assessments: What to Watch Out for During the COVID-19 Pandemic
    Skilled Nursing Facility Prospective Payment System (SNF PPS) MDS assessments rightfully get a lot of attention during the COVID-19 public health emergency as nurse assessment coordinators (NACs) continue to try to obtain accurate Medicare Part …
  • How to Present a Compelling Defense During Survey
    A surveyor approaches the DNS and shares that the team is investigating an acquired pressure injury and preliminary findings suggest the facility has not met the requirements for F684, Quality Care. Unless the director of …
  • Putting the Person First: Lessons in Caring for People with Dementia
    In 1995, an artist named William Utermohlen was diagnosed with Alzheimer’s disease. He chronicled his experience living with dementia in self-portraits to express what was happening to him. As the disease progressed, his portraits became …
  • Making the Most of Resident Interviews
    “Knock, knock?” “Who’s there?” When the nurse assessment coordinator (NAC) walks into the room, the resident rolls his eyes and unenthusiastically says, “Oh, it’s you. Blue. Sock. Bed.” The scripted resident interviews can be redundant …
  • Don’t Let COVID-19 Waivers, Skilled Care Requirements Be an Audit Problem
    As the COVID-19 public health emergency unfolded, the Centers for Medicare & Medicaid Services (CMS) issued—and continues to update—the COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers, which explains the blanket waivers that are …
  • Staff Competency in the Era of COVID-19
    According to the Centers for Disease Control and Prevention (CDC), the elderly are the population most vulnerable to the effects of COVID-19, and the risk of illness severity increases with age. Other conditions—including diabetes mellitus, …
  • Frailty: This Metric Can Help Residents, Families, and Staff
    Frailty made news in the U.S. healthcare community during the first phase of the COVID-19 pandemic when the United Kingdom-based National Institute for Health and Care Excellence’s (NICE) COVID-19 Rapid Guideline: Critical Care in Adults …
  • ICD-10: Learn Why Proper Coding Process Matters
    Three process mistakes often trip up nurse assessment coordinators (NACs) and other coders and reduce ICD-10-CM coding accuracy: Not knowing the coding conventions; Not using the code book or not using it properly; and Not …
  • What the NAC Brings to Quality Assurance and Performance Improvement (QAPI)
    Nursing homes work hard to create the most effective Quality Assurance and Performance Improvement (QAPI) programs that help support the provision of quality services for residents, but translating voluminous data into meaningful information can be …
  • 7 Staff Management Tips to Boost COVID-19 Risk Mitigation
    Creating and implementing a policy and procedure to ensure that facility staffing levels are sufficient to meet the needs of residents during an emergency, such as the COVID-19 pandemic, is an essential component of emergency …
  • How to Utilize the New HHS Crisis Standards of Care Framework for PALTC Facilities
    While a number of frameworks, guidance documents, and resources are available to help healthcare systems and stakeholders prepare for and respond to the emergence of crisis standards of care, relatively few address the unique circumstances …
  • PDPM Internal Audits: How to Be Proactive in a Time Crunch
    Navigating the COVID-19 public health emergency can be difficult for skilled nursing facilities (SNFs). However, no matter what the challenges are—staffing shortages, time-consuming infection prevention and control practices, the need to rearrange schedules and duties …
  • Keeping Residents in Motion: A Common Goal of Activities and Restorative
    It started with a rhythm band. At the time, I was the nurse assessment coordinator and the restorative nurse, and I watched as the activity director guided a small group of residents shaking tambourines and …

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