AAPACN is dedicated to supporting post-acute care nurses provide quality care.

Podcasts

AAPACN Podcasts

AAPACN Podcasts – LTC DON Chat and LTC NAC Chat – offer tips, tricks, updates, advice, and breaking news on the most important topics in post-acute care. Our regular hosts and AAPACN staff members bring you their own take on updates and regulations and will also interview well-known experts in the field to provide you with multiple perspectives and expertise.


  • How to Address Substance Use Disorder in Residents with Rob Leffler
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Rob Leffler, RPh, FASCP, the vice president of clinical services for Synchrony Pharmacy, talk about substance use disorder; what it is, and how it …
  • Being a Fiscally Savvy DNS
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, AAPACN curriculum development specialist, discuss what it takes for the director of nursing services (DNS) to be …
  • Better Resident Care Starts with the DNS Understanding the NAC Role
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Jessie McGill, RN, RAC-MT, RAC-MTA, curriculum development specialist with AAPACN, discuss the challenge nurse assessment coordinators face in explaining the complexity and breadth of …
  • Care Planning for Trauma-Informed Care
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, curriculum development specialist with AAPACN, discuss some of the basics of trauma-informed care, what should be in …
  • The Basics of CoreQ with Lindsay Schwartz
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Lindsay Schwartz, Ph.D., FGSA, Founder and Principal of Workforce & Quality Innovations, discuss what CoreQ is, why satisfaction data collection is important, and how …
  • A Conversation on Two Technical Expert Panels and the Future Unified Payment Model with Renee Kinder
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Renee Kinder, MS, CCC-SLP, RAC-CT, executive vice president of clinical services with AAPACN Diamond partner, Broad River Rehab, share information about their participation on …
  • New Draft MDS 3.0 Nursing Home Comprehensive Item Set – How SNFs Should Prepare
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Jessie McGill, RN, RAC-MT, RAC-MTA, curriculum development specialist with AAPACN, discuss CMS’s recent release of the draft MDS 3.0 Nursing Home Comprehensive Item Set …
  • 2022 Five-Star and Quality Measure Changes
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Jessie McGill, RN, RAC-MT, RAC-MTA, curriculum development specialist with AAPACN, talk about recent changes to Quality Measures and the Five-Star Quality Rating System, staffing …
  • October 24 Survey Changes and How SNFs Can Prepare
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Alexis Roam, MSN, RN-BC, DNS-CT, QCP, AAPACN curriculum development specialist, talk about the revised long-term care surveyor guidance that goes into effect Oct. 24, …
  • SNF Staffing Crisis: The Risks and Impact of Pulling the NAC to the Floor
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialist with AAPACN, discuss the current staffing crisis in skilled nursing facilities across the country …
  • Nurse Leader Fundamentals: An Overview
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, curriculum development specialist for AAPACN, discuss AAPACN’s latest education program for nurse leaders—Nurse Leader Fundamentals.
  • ICD-10-CM Codes: Use of Unspecified Codes Resulting in Medicare Denials
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialist with AAPACN, and Carol Maher, RN-BC, RAC-MTA, RAC-MT, CPC, director of education for Hansen, Hunter …
  • Home Health and SNF Collaboration with Dr. Danielle Pierotti
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Dr. Danielle Pierotti, RN, PhD, CENP, discuss about home health and how collaboration with skilled nursing facilities can improve outcomes.
  • Tips for Developing Fall Prevention Care Plans with Mark Cifarelli
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Mark Cifarelli, PT, a physical therapist and director of clinical content development for Legacy Healthcare Services discuss key considerations for developing fall prevention care …
  • Lean Healthcare and PIPs – Quality Improvement with Dr. Rebecca Cahill
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN and Dr. Rebecca Cahill, professor for the Research College of Nursing, discuss how lean healthcare practices can benefit skilled nursing facilities and enhance the performance …
  • Which Do I Follow? Federal vs. State Regulations for the MDS
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialist for AAPACN, discuss some of the differences between federal and state-specific regulations for MDS …
  • 3 Things NACs Need to Know about the FY 2023 SNF PPS Proposed Rule
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Jessie McGill, RN, RAC-MT, RAC-MTA, curriculum development specialist for AAPACN, discuss the recently released SNF PPS Proposed Rule for FY 2023 and three things …
  • 2022 AAPACN Conference Highlights
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN talks with Jessie McGill, RN, RAC-MT, RAC-MTA and Jennifer LaBay, RN, RAC-MT, RAC-MTA, QCP, CRC, curriculum development specialists with AAPACN about highlights from the 2022 AAPACN …
  • Regulatory Updates with Janet Feldkamp
    In this LTC DON Chat podcast, Amy Stewart, vice president of education and certification strategy for AAPACN, and Janet Feldkamp, a partner with Benesch Healthcare, discuss updates on survey and regulatory issues that skilled nursing facilities are facing today.
  • The Impact of Medications on Falls for Nursing Home Residents with Rob Leffler
    In this LTC DON Chat podcast, Amy Stewart, vice president of education and certification strategy for AAPACN, and Rob Leffler, the vice president for PCA Pharmacy, talk about the impact of medications on falls for residents in nursing homes today.
  • ICD-10 Diagnosis Coding for Skilled Nursing Facilities with Carol Maher
    In this podcast, Amy Stewart, vice president of education and certification strategy for AAPACN, and Carol Maher, director of education for Hansen, Hunter & Co., discuss ICD-10 diagnosis coding for skilled nursing facilities.
  • New Year, New Way – Using Technology to Supplement Staffing – Part 3
    In the third and final part of this podcast series, Kim Hicks, vice president of business development for AAPACN, and Brandon Tappan, executive vice president for ShiftKey, an AAPACN Diamond Partner, and Faygee Morgenshtern, CEO of People Powered Nursing, a labor-management consulting service working with multiple …
  • New Year, New Way – Using Technology to Supplement Staffing – Part 2
    In the second part of this podcast series, Kim Hicks, vice president of business development for AAPACN, and Brandon Tappan, executive vice president for ShiftKey, an AAPACN Diamond Partner, and Faygee Morgenshtern, CEO of People Powered Nursing, a labor-management consulting service working with multiple healthcare …
  • New Year, New Way – Using Technology to Supplement Staffing – Part 1
    In the first part of this podcast series, Kim Hicks, vice president of business development for AAPACN, and Brandon Tappan, executive vice president for ShiftKey, an AAPACN Diamond Partner, and Faygee Morgenshtern, CEO of People Powered Nursing, a labor-management consulting service working with multiple healthcare …
  • The Importance of Health Literacy in Nursing Homes with Joel VanEaton
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Joel VanEaton, BSN, RN, RAC-CT, RAC-CTA, executive vice president of PAC regulatory affairs and education for Broad River Rehab and an AAPACN Master Teacher, …
  • The Role of Hospice in Nursing Facilities with Rick Russell
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Rick Russell, president and CEO of Hospice of Northwest Ohio, discuss the role of hospice in nursing facilities.
  • How to Utilize Your Staff to Mentor and Fill Gaps in the MDS Department
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN is joined by AAPACN Master Teacher and Board Member, Maureen McCarthy, RN, BS RAC-MT, QCP-MT, DNS-MT, RAC-MTA to discuss how leadership can often find potential …
  • Deconditioning with Dr. Steinberg
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN and Dr. Karl Steinberg, president of AMDA and a longtime nursing home medical director and chief medical officer for two nursing home management companies, discuss …
  • Special Holiday Edition: Informal Interviews to Facilitate Care Planning
    In this fun holiday podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN and Jennifer LaBay, RN, RAC-MT, RAC-MTA, CRC, AAPACN curriculum development specialist, are joined by a special guest (hint: he lives in the North …
  • Common Lawsuits Nursing Homes Face and What to do About Them with Laura Ginett
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN and Laura Ginett, attorney and partner for the law firm Hall, Prangle and Schoonveld, discuss common lawsuits nursing homes face, how lawsuits impact your facility …
  • How to Be Proactive in Approaching Part B Denials with Erin DuPrae
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN and Erin DuPrae, OTR/L, clinical support specialist with AAPACN Diamond Partner, Synchrony Rehab, discuss how facilities can be proactive with Part B denials and how …
  • New Technology in Identifying Wound Infections Helping to Deprescribe Antibiotics with Martha Kelso
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN and Martha Kelso, RN, LNC, HBOT, CEO of Wound Care Plus, a mobile wound care provider, discuss new technology to help identify wound infections and …
  • Highlights from AAPACN’s 2021 NAC Work Time Study and Salary Report with Jessie McGill
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN talks with AAPACN curriculum development specialist, Jessie McGill, RN, RAC-MT, RAC-MTA, about some of the highlights from AAPACN’s 2021 Nurse Assessment Coordinator Work Time Study …
  • CBD Oil Treatment and Care Planning for Nursing Home Residents with Rob Leffler
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN talks with Rob Leffler, R.Ph., vice president for PCA Pharmacy, about using CBD oil with nursing home residents and how to include the use of …
  • Addressing Healthcare-Associated Infections in the Nursing Home with Laurie Laxton
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN, and Laurie Laxton, RN, BSN, CCFA, RAC-CT, IP-BC, QCP, clinical education program lead with ABILITY Network, discuss healthcare associated infections (HAIs) in the nursing home …
  • Common PDPM and MDS Coding Missteps with Jennifer LaBay
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN and Jennifer LaBay, RN, RAC-MT, RAC-MTA, CRC, AAPACN’s newest curriculum development specialist, discuss some common missteps related to MDS coding and PDPM that nurse assessment …
  • Drug Diversion with Lisa Morris
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN speaks with Lisa Morris, RPh, BCGP, FASCP, executive director of clinical services for Consana, about drug diversion in the nursing home including how to investigate, …
  • Clarifying Publicly Reported Claims-Based Quality Measures with Pat Newberry
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MT, AAPACN vice president of education and certification strategy talks about quality measures for skilled nursing facilities (SNFs) with Pat Newberry. Specifically, they address the differences between the SNF QRP and Five Star measures, and clarifications …
  • Summer Heat and Care Planning
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MT, AAPACN vice president of education and certification strategy and Jessie McGill, RN, RAC-MT, RAC-MTA, discuss heat-related risks to residents, what to consider when care planning, as well as the impacts that heat- and exposure-related …
  • The Art of Interviewing Potential Candidates for Employment with Sherry Thomas
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MT, AAPACN vice president of education and certification strategy discusses the art of interviewing potential employees with Sherry Thomas, BS, RN, QCP, IPCO, director of clinical services at LeaderStat.
  • What Does the Consultant Pharmacist Wish the DNS Knew with Lisa Morris
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MT, AAPACN vice president of education and certification strategy talks with Lisa Morris, RPh, BCGP, FASCP, a consultant pharmacist and Chair of the Board of Directors at the American Society of Consultant Pharmacists (ASCP), about …
  • FY 2022 SNF PPS Proposed Rule Highlights with Jessie McGill
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN discusses some of the highlights of the Skilled Nursing Facility Prospective Payment System Proposed Rule for fiscal year 2022 with Jessie McGill, RN, RAC-MT, RAC-MTA, …
  • A Conversation about Infection Prevention and Control with Dr. Deb Patterson Burdsall
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, Vice President of Education and Certification Strategy for AAPACN and Dr. Deb Patterson Burdsall, PhD, RN-BC, CIC, FAPIC with APIC, APIC Consulting, and the Illinois Department of Health, discuss infection control citations, the role …
  • Make Time for PEPPER Reports
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN discusses the importance of PEPPER with Liz Barlow, RN, CRRN, RAC-CT, DNS-CT, AVP clinical innovation for Paragon Rehabilitation, and why NACs should make time to …
  • The Importance of Investigations with Denise Winzeler
    In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MT, AAPACN vice president of education and certification strategy and Denise Winzeler, BSN, RN, LNHA, DNS-CT, QCP, AAPACN curriculum development specialist, discuss why it’s important to do thorough investigations, what happens when one is not …
  • A Discussion about Quality Assurance and Performance Improvement (QAPI) with Michelle Karl
    In this podcast, Kim Hicks, vice president of business development with AAPACN talks with Michelle Karl, LVN, BSHA, MBA-HC, RAC-CT, RAC-CTA, clinical sales engineer with ABILITY Network, an AAPACN Diamond Partner and our 2021 Premier Conference Sponsor, about quality assurance and performance improvement—specifically, in relation …
  • Deep Dive into MDS 3.0 Quality Measures: Episode 008 – Physically Restrained and Behavior Symptoms
    In this eighth and final episode of the Deep Dive into MDS 3.0 Quality Measures podcast series, AAPACN curriculum development specialist, Jessie McGill, RN, RAC-MT, RAC-MTA, discusses two long-stay measures, Percent of Residents Who were Physically Restrained and Prevalence of Behavior Symptoms Affecting Others. Don’t …
  • Infection Control with Laurie Laxton
    In this podcast, Kim Hicks, vice president of business development for AAPACN talks with Laurie Laxton, RN, BSN, CCFA, RAC-CT, IP-BC, an infection prevention expert and senior clinical educator with ABILITY Network, an AAPACN Diamond Partner and our 2021 Premier Conference Sponsor, about how often …
  • Deep Dive into MDS 3.0 Quality Measures Series: Episode 007 – Lose Too Much Weight, Have Depressive Symptoms, and Made Improvements in Function
    In this seventh episode of the Deep Dive into MDS 3.0 Quality Measures podcast series, AANAC curriculum development specialist, Jane Belt, MS, RN, QCP, RAC-MT, RAC-MTA, discusses three measures – two long-stay measures, Percent of Residents Who Lose Too Much Weight and Percent of Residents …
  • Tips for the New DNS: What I Wish I Knew When I Was New
    In this podcast, Amy Stewart, vice president of education and certification strategy for AAPACN talks with Betsy Hardy, director of nursing at Julia Temple Healthcare Center in Englewood, CO, and asks about some of her insights she knows today as a seasoned director of nursing …
  • Deep Dive into MDS 3.0 Quality Measures Series: Episode 006 – UTI, Indwelling Catheter, and Lose Control of Bowel or Bladder
    In this sixth episode of the Deep Dive into MDS 3.0 Quality Measures podcast series, AAPACN curriculum development specialist, Jessie McGill, RN, RAC-MT, RAC-MTA, discusses three measures—the percent of residents with urinary tract infections, percent of residents who have or had a catheter inserted and …
  • Tips for the New Director of Nursing Services (DNS)
    In this podcast, AADNS curriculum development specialist, Alexis Roam, MSN, RN-BC, DNS-CT, QCP, shares some insights and tips for new directors of nursing services (DNSs).
  • Deep Dive into MDS 3.0 Quality Measures Series: Episode 005 – Antianxiety and Hypnotic Medications
    In this fifth episode of the Deep Dive into MDS 3.0 Quality Measures podcast series, AANAC curriculum development specialist, Jane Belt, MS, RN, QCP, RAC-MT, RAC-MTA, discusses two long-stay antianxiety/hypnotic medication MDS 3.0 Quality Measures—the Prevalence of Antianxiety/Hypnotic Use and the Percent of Residents Who …
  • Tips to Boost Staff and Resident Morale During the 2020 Holiday Season
    In this podcast, AADNS curriculum development specialist, Denise Winzeler, BSN, RN, LNHA, DNS-CT, QCP, discusses how the director of nursing services (DNS) can boost morale for both residents and staff during the 2020 holiday season.
  • Deep Dive into MDS 3.0 Quality Measures Series: Episode 004 – Antipsychotic Medication-Related Quality Measures
    In this podcast, AANAC curriculum development specialist, Jessie McGill, RN, RAC-MT, RAC-MTA, will discuss two antipsychotic medication-related measures, the short-stay measure—Percent of Residents Who Newly Received an Antipsychotic Medication, and the long-stay measure—Percent of Residents Who Received an Antipsychotic Medication. McGill will discuss the rationale, …
  • Presenting Evidence of Compliance to a Surveyor
    In this podcast, AADNS curriculum development specialist, Denise Winzeler, BSN, RN, LNHA, DNS-CT, QCP, discusses tips the director of nursing services (DNS) can use to remain calm and present compelling evidence of compliance to a surveyor.
  • Deep Dive into MDS 3.0 Quality Measures Series: Episode 003 – Help for Daily Activities Increased and Ability to Move Worsened
    In this third episode of the Deep Dive into MDS 3.0 Quality Measures podcast series, AANAC curriculum development specialist, Jane Belt, MS, RN, QCP, RAC-MT, RAC-MTA, discusses two more long stay measures, Percent of Residents Whose Need for Help with Activities of Daily Living Has …
  • Flu Season Preparedness
    In this podcast, Denise Winzeler, RN, BSN, LNHA, AAPACN curriculum development specialist, discusses four key areas directors of nursing services (DNSs) can focus on now to prepare for the upcoming flu season.
  • Deep Dive into MDS 3.0 Quality Measures Podcast Series: Episode 001 – Falls with Major Injury and Prevalence of Falls
    In this podcast, Jane Belt, MS, RN, QCP, RAC-MT, RAC-MTA, AANAC curriculum development specialist, starts off a new podcast series called “Deep Dive into MDS 3.0 Quality Measures.” These monthly podcasts will feature one or two of the Quality Measures (QMs) and delve into the …
  • Spotlight on You: Episode 1
    For the last several years, the AAPACN conference has started with a special session planned by the AAPACN Board of Directors and intended to celebrate the members and to give them an opportunity to provide feedback directly to the board members. With the conference transitioning …
  • Communicating in a Crisis
    In this podcast, AAPACN Vice President of Curriculum Development, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, discusses best practices for nurse leaders on how to communicate effectively during a crisis like the COVID-19 pandemic.
  • Isolation and Cohorting During the COVID-19 Pandemic
    In this podcast, Jane Belt, MS, RN, RAC-MT, RAC-MTA, QCP, discusses when to code Isolation in section O on the MDS and the use of cohorting during the COVID-19 pandemic.
  • Care Planning for Residents Impacted by COVID-19
    In this podcast, AADNS Curriculum Development Specialist, Alexis Roam, MSN, RN-BC, DNS-CT, QCP discusses care planning for residents impacted by COVID-19, the important of individualization, and AADNS’s tool “The Individualized Care Plan Development Guide for Residents with COVID-19.”
  • Episode 002 – Staff Solutions Series: Resolving Conflict Across Shifts
    In this podcast, AADNS curriculum development specialist Alexis Roam, MSN, RN-BC, DNS-CT, QCP, discusses how sometimes conflict arises between the day shift and the night shift, and why this occurs. Learn how to address these issues through conflict resolution strategies and investigation skills.
  • Staff Solution Series: Managing Conflict More Effectively, Pursuing the Win-Win
    How can conflict be an opportunity and a gift? In this podcast, AADNS curriculum development specialist, Alexis Roam, MSN, RN-BC, DNS-CT, QCP, discusses how nurse leaders can manage conflict more effectively in the workplace to pursue the win-win for everyone.

Visit the LTC DON Chat archive and the LTC NAC Chat archive for past episodes and to subscribe.