How to Address ‘I Can’t’ or ‘I Won’t’ When Staff Seem Resistant to Change
Listen to this article Your browser does not support the audio element. How to Address ‘I Can’t’ or ‘I Won’t’ When Staff Seem Resistant to Change Change is a constant in nursing home settings, says Alice Bonner, PhD, RN, FAAN, senior advisor for Aging at the Institute for Healthcare Improvement …
