AAPACN is dedicated to supporting post-acute care nurses provide quality care.

When Surveyors Walk In: A Leadership Guide to Survey Readiness

Members: Free | Non-members: $119
Continuing Education: 1 CE
Date: July 30, 2026
Time: 2 pm ET, 1 pm CT, Noon MT, 11am PT
Duration: 60 minutes
Speaker: Lauren Stenson, DNP, RN, CNDLTC, QCP, DNS-CT

Surveyors are not the enemy, fear is. When staff panic, mistakes multiply and confidence fades. Join AAPACN curriculum development specialist, Lauren Stenson, RN, DNP, CNDLTC, QCP, DNS-CT, for this 60-minute session created to empower nursing facility leaders to remove fear from the survey process by preparing staff to speak with confidence, understand their responsibilities, and stay calm when observed. Using real-world examples and practical leadership strategies, you will learn how to create a survey-ready culture that supports staff, strengthens systems, and improves outcomes well before surveyors ever walk through the door.


After participating in this webinar, you will be able to:

  • Describe key components of the nursing facility survey process
  • Identify common factors that contribute to staff anxiety during survey
  • Discuss practical strategies to prepare staff for survey interactions
  • Recognize one actionable step to improve readiness in your facility