5-Minute Learning Modules for Frontline Staff: Emotional and Organizational Support (12/21)

These brief videos offer self-paced learning for those on the front lines of nursing home care. This includes nursing assistants, housekeeping, dietary, and maintenance staff, and others. Emotional and Organizational Support for Staff Series This series of three learning modules features strategies to help nursing home teams recognize and manage …

OIG: Facility-Initiated Discharges in Nursing Homes Require Further Attention (11/21)

The magnitude of facility-initiated discharges in nursing homes remains unknown. Many challenges exist to identifying and addressing inappropriate facility-initiated discharges, including that neither Administration for Community Living (ACL) nor Centers for Medicare and Medicaid Services (CMS) collect data on the number of facility-initiated discharges, and many State Ombudsmen do not …

Book: Making Healthcare Safe (10/21)

Electronic access (PDF) to this book is free with IHI membership (also free). ​​​​​​​Leape LL. Making Healthcare Safe. Springer; 2021. Written by Lucian ​Leape, a pioneer of t​he patient safety movement, this book describes how patient safety became recognized as an important problem, the underlying science, and the efforts to implement changes. The …

CMS Online Training Courses: (1) Improving LGBTQ Health Care Quality and (2) Achieving Health Equity (7/21)

Improving Health Care Quality for LGBTQ People (Contact Hours 70 min.) Learn to identify sexual orientation and gender identity (SOGI) terminology to build trust with LGBTQ patients and recognize health disparities that impact many older LGBTQ adults. Recognize evidence-based questions to more accurately obtain SOGI data, and processes for maintaining data in …

HHS Office of Civil Rights Alerts Healthcare Providers Against Ransomware Attacks (6/21)

June 9, 2021 The U.S. Department of Health and Human Services Office of Civil Rights (OCR) is sharing the following alerts from the White House and Cybersecurity and Infrastructure Security Agency (CISA).  Organizations are encouraged to review the information below and take appropriate actions. White House Memo: What We Urge …