The Art of Delegation for the Director of Nursing Services: Safe Practices and Strategies to Overcome Common Challenges

The role of the director of nursing services (DNS) in a skilled nursing facility (SNF) can be stressful due to the number of competing priorities in each day. Delegation, when done properly, can help relieve some stressors while ensuring tasks are completed. In contrast, failure to delegate can lead to …

Keys to Competencies in Infection Prevention and Control

Under F-tag 726 (Competent Nursing Staff) in Appendix PP of the State Operations Manual, nursing staff, including registered nurses (RNs), licensed practical or vocational nurses (LPNs/LVNs), and certified nursing assistants (CNAs), must have “the competencies and skill sets necessary to provide nursing and related services to meet the residents’ needs …

AAPACN’s Nursing Department Culture Assessment and Improvement Worksheet

To improve staff retention, the director of nursing services (DNS) and administrator should regularly assess the nursing department’s culture. AAPACN’s Nursing Department Culture Assessment and Improvement Worksheet can help the DNS and administrator review multiple areas of their department’s culture that they have observed and adjust where needed. This tool …

Improve Staffing and Quality Care Through Individualized Culture Change of the Nursing Department

Staff turnover is a nationwide problem for nursing homes and it may be worse than previous reports have suggested, according to a study of newly available Payroll-Based Journal data published in the National Library of Medicine. The study also noted a possible negative relationship between a facility’s overall Five-Star rating …

Respiratory Outbreak! How to Protect the MDS and Capture Key Assessment Data

With the influenza season in full swing plus the ongoing peaks and valleys of COVID-19 and respiratory syncytial virus (RSV) outbreaks across the United States, nurse assessment coordinators (NACs) should take steps both to protect the MDS process and to capture relevant clinical events on MDS assessments when a respiratory …

Communication Basics: How Nurse Leaders Can Build a Two-Way Street

A top-down or autocratic management style is becoming increasingly outdated for dealing with today’s healthcare workforce in non-emergent situations. Other leadership styles, such as transformational leadership, often work better to help staff feel valued, supported, and satisfied in their job—and to give them the sense of ownership in creating positive …

Speak Up! Improve Communication to Bolster the MDS Process

Effective communication is the glue holding the MDS process together, says Stacy Grondel, BSN, RN, RAC-MT, CMAC, QCP. director of reimbursement operations at QRM in Addison, TX. “The nurse assessment coordinator (NAC) who is a strong communicator can develop better working relationships with the interdisciplinary team and executive leadership—and establish …

The Better Care Playbook: Improving Nursing Home Care Quality Collection

Excerpted from the John A Hartford Foundation: The Better Care Playbook has released a new Collection, “Improving Nursing Home Care Quality: Understanding the Evidence and State Opportunities,” for health care stakeholders, including policymakers, health plans and nursing home providers. This Collection helps understand recent evidence on improving nursing home quality of …

Mentoring, Coaching, and Counseling, Oh My! How They All Fit Into The Disciplinary Process

As the leader of the nursing department, the director of nursing services (DNS) plays an integral role in the disciplinary process. Managing employee performance can be challenging, but it is necessary. Failure to address employees’ negative behaviors and actions can destroy morale among the staff. Knowing when and how to …

Common Barriers and Risks Associated with Care Planning and How the DNS Can Support the Nursing Team

In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, curriculum development specialist for AAPACN, discuss common barriers in the care planning process, the risks of delaying care plan updates, and how the director of nursing …