Members: $23 | Non-members: $46
Continuing Education: 1 CE hour
Recording Date: May 30, 2024
Duration: 60 minutes
Speaker: Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT
Unfortunately, resident-to-resident altercations can and do occur in nursing facilities. These altercations are sometimes deemed an abuse situation. When this occurs, facility leadership must know the actions to take once the altercation has been de-escalated. During this 60-minute webinar, AAPACN Curriculum Development Specialist, Denise Winzeler, RN, BSN, LNHA, DNS-MT, QCP-MT, will discuss steps leadership must take to investigate after the event and what to do with the information to prevent further altercations from occurring again in the future.
After participating in this webinar, learners will be able to:
- Understand why thorough investigations of resident-to-resident altercations are necessary
- Learn five steps to conduct a thorough investigation
- Understand how to complete follow-up after the investigation to prevent further occurrences